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COVID-19: Axxor NA Response

May 7, 2020

 

To our Valued North American Customers and Partners,

We understand that there is concern during these unprecedented times around health issues leading to business continuity risk. In response, we want to provide you with information regarding our strategy to mitigate these risks and protect our ability to deliver products and services to you. First and foremost, we want to assure you that Axxor is taking this situation very seriously. We are regularly monitoring it and planning accordingly.

As of today, Axxor North America continues to operate at normal levels. (Our European plants too and have communicated separately to their customers) There have been no reported cases of the Coronavirus within our organization to date and we are taking an aggressive approach with health management precautions in our facilities. As of today, we are manufacturing paper honeycomb core at normal capacity. All our staff has reported to work whether on site or remotely.

We have not had any disruptions to our supply channel. We have not encountered any raw material supply issues and our raw materials stock levels are high. In the event our supply chain does get disrupted, we will contact customers who have current orders to provide updates. To date, outbound customer shipments have not been impacted.

Proactive measures: We are following CDC recommendations on the prevention of COVID -19. With Axxor's IT network, all support personnel can work from home successfully. For many years we have utilized video as an effective tool to provide useful customer support: We encourage you to use this service whenever possible in the coming weeks. We are discouraging visitors to our facilities to minimize the health risks to all involved and ask for your understanding.

We can help! We are your partner and are here to support your needs. Please do not hesitate to contact us.


Robert F. Boerrigter

President and CEO

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